A clear map of every limit you’ll see in the cockpit, by plan.Documentation Index
Fetch the complete documentation index at: https://docs.meshpilot.app/llms.txt
Use this file to discover all available pages before exploring further.
Entitlements (hard gates)
These are plan inclusions. Crossing them prompts an upgrade.| Limit | Pilot | Growth | Scale |
|---|---|---|---|
| Brands | 1 | 3 | 10+ |
| Operator seats | 3 | 10 | 25+ |
| Active loops | 2 | 10 | Custom |
| SSO / SLA | — | — | Included |
Metered usage pools
These are monthly counters. You see consumption in Settings.| Meter | Pilot | Growth | Scale |
|---|---|---|---|
| Text AI tokens / month | 1,000,000 | 10,000,000 | Custom |
| Voice minutes / month | 30 | 300 | Custom |
| Video seconds / month | 60 | 600 | Custom |
| Transactional emails / month | 500 | 5,000 | Custom |
Overage behaviour
Voice and video
Paid overage on Growth and Scale. When you cross the included pool, additional usage is billable at a per-unit rate. Pilot has overage disabled — at 100% you stop new voice and video work until the next month or an upgrade.
Text AI
Soft-gated everywhere. You get a warning at 80% and again at 100%. Mesh Pilot doesn’t hard-block reasoning calls. Sustained extreme usage triggers a conversation, not a paywall.
Bundled at meaningful levels. Auth and lifecycle mail are invisible commercially. High-volume outbound is the only thing that would meaningfully consume the pool.
Embeddings & grounded search
Tracked internally for cost modelling. Not customer-gated in v1.
What is never counted against your plan
- Platform connections. Connect as many Meta accounts, Shopify stores, HubSpot pipelines, etc. per brand as you need.
- Proposals. No cap on how many proposals the agents draft.
- Approvals or rejections. Decide as many times as you like.
- History rows. Unlimited audit retention.
- Read-only access to the cockpit (browsing surfaces, reading Brain, reading History).
Where to see your usage
Open Settings → Workspace to see current month consumption against every meter, plus a forecast at the current run-rate.Open Settings
See your usage this month.