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The Inbox is the cockpit’s load-bearing surface. Every agent-drafted proposal — across every brand, every channel, every domain — lands here. There are no per-agent queues. There are no per-channel inboxes. One queue, filterable.

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The KPI strip

Pending now

Approved today

Rejected today

Expiring soon

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How a proposal looks

Each row tells you:
  • From — the agent that drafted it (Ads, Sales, Social, Creative, Voice, or SEO), as an attribution badge.
  • Brand — which brand it touches.
  • What it proposes — a one-line summary plus a payload preview.
  • Why — the agent’s reasoning, citing the data it acted on. For audit-driven items, this is a structured rationale block: what was found, the evidence (e.g. “buy-box won 41% of the last 7 days”), and the recommended fix.
  • Predicted impact — where applicable (e.g. “saves ~₹12k/day at current spend”).
  • Three actions — Approve, Edit, Reject.
Some items are diagnoses, not mutations — e.g. “do you agree with this anomaly read?” Approving those records your agreement and trains the model; it makes no campaign change. The dialog tells you plainly which kind of action you’re approving, so “Approve” never means something you didn’t expect.

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Filters

Slice the queue by brand, source agent, domain (Ads / Sales / Social / Creative / Voice / SEO), and urgency. Filters persist across sessions per operator.

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Batch actions

Select multiple rows and approve, reject, or expire them in one move. Useful when several low-risk proposals have stacked up (e.g. ten ad-set budget tweaks of the same shape).

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What happens after you decide

  • Approve → the orchestration engine writes the change back to the source-of-truth tool. The row moves to History.
  • Edit → tweak the payload (budget number, copy text, target list) before approving.
  • Reject → the row moves to History with your decision noted. Add an optional note explaining why — it’s sent back to the agent so it can re-propose, and recorded with the decision. The agent reads the rejection signal into the Brain so it adjusts future proposals.
  • Note on any decision → both approve and reject accept an optional note, kept as a durable audit record of why you decided what you did.
  • Expire → proposals that have a window (e.g. time-sensitive bid changes) auto-expire if untouched. Expired rows appear in History as well.
Inbox is not where you go to inspect work that’s already running. For that, head to the relevant Work surface (Ads, Sales, etc.) or the History audit timeline.

Open Inbox

Go triage.