> ## Documentation Index
> Fetch the complete documentation index at: https://docs.meshpilot.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage Limits

> What's hard-gated, what's metered, and what's not counted at all.

A clear map of every limit you'll see in the cockpit, by plan.

## Entitlements (hard gates)

These are plan inclusions. Crossing them prompts an upgrade.

| Limit          | Pilot | Growth | Scale    |
| -------------- | ----- | ------ | -------- |
| Brands         | 1     | 3      | 10+      |
| Operator seats | 3     | 10     | 25+      |
| Active loops   | 2     | 10     | Custom   |
| SSO / SLA      | —     | —      | Included |

## Metered usage pools

These are monthly counters. You see consumption in Settings.

| Meter                        | Pilot     | Growth     | Scale  |
| ---------------------------- | --------- | ---------- | ------ |
| Text AI tokens / month       | 1,000,000 | 10,000,000 | Custom |
| Voice minutes / month        | 30        | 300        | Custom |
| Video seconds / month        | 60        | 600        | Custom |
| Transactional emails / month | 500       | 5,000      | Custom |

## Overage behaviour

<CardGroup cols={2}>
  <Card title="Voice and video" icon="trending-up">
    **Paid overage on Growth and Scale.** When you cross the included pool, additional usage is billable at a per-unit rate. Pilot has overage **disabled** — at 100% you stop new voice and video work until the next month or an upgrade.
  </Card>

  <Card title="Text AI" icon="brain">
    **Soft-gated everywhere.** You get a warning at 80% and again at 100%. Mesh Pilot doesn't hard-block reasoning calls. Sustained extreme usage triggers a conversation, not a paywall.
  </Card>

  <Card title="Email" icon="mail">
    **Bundled at meaningful levels.** Auth and lifecycle mail are invisible commercially. High-volume outbound is the only thing that would meaningfully consume the pool.
  </Card>

  <Card title="Embeddings & grounded search" icon="search">
    Tracked internally for cost modelling. Not customer-gated in v1.
  </Card>
</CardGroup>

## What is never counted against your plan

* **Platform connections.** Connect as many Meta accounts, Shopify stores, HubSpot pipelines, etc. per brand as you need.
* **Proposals.** No cap on how many proposals the agents draft.
* **Approvals or rejections.** Decide as many times as you like.
* **History rows.** Unlimited audit retention.
* **Read-only access** to the cockpit (browsing surfaces, reading Brain, reading History).

## Where to see your usage

Open **Settings → Workspace** to see current month consumption against every meter, plus a forecast at the current run-rate.

<Card title="Open Settings" icon="arrow-right" href="https://meshpilot.app/dashboard/settings">
  See your usage this month.
</Card>